Hallo, I bought the ET Barber-Regular License on Tuesday, February 19. I used the following Account:
Torsten Prusseit, info@prusseit.de, Username: prusel10.
I forgot my password and tried to become a new one. Unfortunately I became no e-mail from you ( I checked the spam mails too). On these grounds I opened up this new Account (with the name from a friend of mine – she agrees with that) to become help.
The main problem with the template: I can´t see the frontend-page after Installation. I installed via et_barber_joomla_quickstart_package.
After completing install quickstart package, I can`t see the demo content. I logged on to the Joomla Admin Panel, from the main menu I selected Quix – Pages. The side was empty.
Browser-error-message:
Diese Seite funktioniert nicht
www.prusseit.de kann diese Anfrage momentan nicht verarbeiten.
HTTP ERROR 500
All permissions are correct – the backend-page is visible.
I`m hoping, that you can help me.
Best Regards
Torsten Prusseit
enginetemplates
POSTED: 2019-03-01
Hello DORIT10,
Please submit your FTP account for your website in your profile info, so I can help.
dorit10
POSTED: 2019-03-11
Hello,
the FTP account informations for my website are in my profile info.
enginetemplates
POSTED: 2019-03-12
Hello DORIT10,
Not sure why I can't see it, can you send it to me via our support email at info@enginetemplates.com
Get an access to all 178 items designed and developed by Engine Templates team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
Torsten Prusseit, info@prusseit.de, Username: prusel10.
I forgot my password and tried to become a new one. Unfortunately I became no e-mail from you ( I checked the spam mails too). On these grounds I opened up this new Account (with the name from a friend of mine – she agrees with that) to become help.
The main problem with the template: I can´t see the frontend-page after Installation. I installed via et_barber_joomla_quickstart_package.
After completing install quickstart package, I can`t see the demo content. I logged on to the Joomla Admin Panel, from the main menu I selected Quix – Pages. The side was empty.
Browser-error-message:
Diese Seite funktioniert nicht
www.prusseit.de kann diese Anfrage momentan nicht verarbeiten.
HTTP ERROR 500
All permissions are correct – the backend-page is visible.
I`m hoping, that you can help me.
Best Regards
Torsten Prusseit
Please submit your FTP account for your website in your profile info, so I can help.
the FTP account informations for my website are in my profile info.
Not sure why I can't see it, can you send it to me via our support email at info@enginetemplates.com
Thank you!