I bought the template: Joomla! 3 Bootstrapped Template - 002031
But the AS ArtSlider module doesn't appear on every page;
I seems to conflict with proforms (contactform) and with Phoca Gallery.
http://www.smp-schilderwerken.nl/joomla3/
What is going wrong?
Thanks in advance!
Regards, Paulo
AS Templates
POSTED: 2015-03-19
Hello POLIVEIRA,
Yes, it is possible.
Regards, AS Team.
poliveira
POSTED: 2015-03-19
Hello AS Team,
I don't understand your answer..
What can I do to resolve the problem?
I mean I never had problems other templates...
Regards,
Paulo Oliveira
AS Templates
POSTED: 2015-03-19
Hello POLIVEIRA,
The problem is that we are not able to support extensions which are not included in the template default package, but you can ask for our services:
http://www.astemplates.com/customservices
Regards, AS Team.
poliveira
POSTED: 2015-03-20
I orderd today this template for another website, so I expect to have the same problems here.
So I want a want the money back from the second one.
It seems that your free version template works better then the premium one.
Sorry, bad service on your part,
Best Regards
AS Templates
POSTED: 2015-03-20
Hello POLIVEIRA,
We glad to help you with our items, we cannot guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
For refund requests please use the following page:
http://www.astemplates.com/supportservices
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
I bought the template: Joomla! 3 Bootstrapped Template - 002031
But the AS ArtSlider module doesn't appear on every page;
I seems to conflict with proforms (contactform) and with Phoca Gallery.
http://www.smp-schilderwerken.nl/joomla3/
What is going wrong?
Thanks in advance!
Regards, Paulo
Yes, it is possible.
Regards, AS Team.
I don't understand your answer..
What can I do to resolve the problem?
I mean I never had problems other templates...
Regards,
Paulo Oliveira
The problem is that we are not able to support extensions which are not included in the template default package, but you can ask for our services:
http://www.astemplates.com/customservices
Regards, AS Team.
So I want a want the money back from the second one.
It seems that your free version template works better then the premium one.
Sorry, bad service on your part,
Best Regards
We glad to help you with our items, we cannot guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
For refund requests please use the following page:
http://www.astemplates.com/supportservices
Regards, AS Team.