The problem is solved after re-installing the updated template of 2018-07-22. Probably something wrong with the quickstart package.
At the moment we need your help in order to change the backround color of first item submenu which is black. Can you please tell us which files should be changed?
Hello AS Team,
Our website works very good with your template. We updated Joomla lately to v3.6.6 and the Slider is not working anymore. Maybe we change something that we shouldn't be. It just has a circular icon keeps turning. Would you please help us out? We are a non-profit organization and would really appreciate your help to get our website going again.
Thanks very much,
Ken
AS Templates
POSTED: 2018-11-19
Hello KLLEUNGCA,
We are sorry, your license for our support is expired, you may extend it from your AS account.
Hello AS Team,
I just extended the license.
Thanks,
Ken
AS Templates
POSTED: 2018-11-20
Hello KLLEUNGCA,
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Hello AS Team,
How is it going? Could you get the info I posted in the Special Info Area? Please let me know if more info are needed. Everyone here is anxiously hoping to see your fixing it.
Hello AS Team,
Would you please show us which articles are unpublished and we'll follow your steps as instructed. Really appreciate your helps.
Thanks,
Ken
Articles - Newsflash (Advanced)
It shows on everypage, even though it is set to only show on the homepage. How do I fix this?
http://www.lahmedia.com/draft/index.php
AS Templates
POSTED: 2018-11-29
Hello LOLOGIRL68,
We can see 2 pages only on your website, these pages are completely different.
Our suggestion is to install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info: https://www.astemplates.com/joomla-template-documentation/224-002061
Hello AS Team,
Sorry for asking the wrong "Slider". It should be the "Masonry Slider" where user can click on the images and access their contents. Please help!
Thanks,
Ken
Hello AS Team,
How's our "Masonry Slider" doing now? This is the most valuable feature of the template and we really hope that your Team could get it working again for us soon. Our website needs the "Masonry Slider" for readers accessing the class details.
Thanks,
Ken
AS Templates
POSTED: 2018-12-08
Hello KLLEUNGCA,
You do not have it on your home page, it should be installed an configured. If you interested you may ask for our installation services here: https://www.astemplates.com/services
Or you can install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info: https://www.astemplates.com/joomla-template-documentation/224-002061
Hello AS Team,
Thanks for helping us. We had your template working for a long time (since we purchase the template few years ago) and your "Masonry Slider" was working perfectly on our website. The "Masonry Slider" disappeared after we updated Joomla to 3.6 and we could not figure out how to make the "Masonry Slider" reappear again. Through Administrator, you could see that we really did have the "Masonry Slider" working before and all the setup are still there. Could you please resolve this missing link for us?
Thanks very much,
Ken
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View History
We have an issue with the template as in PHP 7.1 gives the following errors:
Using $this when not in object context
/home/aloutek/public_html/newsite/libraries/src/Application/CMSApplication.php:378
Can we have your help please?
Regards
We are sorry, it is not related to the template, please check the following post, hope it will help you: https://forum.joomla.org/viewtopic.php?t=956604
Regards, AS Team.
View History
The problem is solved after re-installing the updated template of 2018-07-22. Probably something wrong with the quickstart package.
At the moment we need your help in order to change the backround color of first item submenu which is black. Can you please tell us which files should be changed?
Kind regards
It can be changed by editing css files. You can easy determinate the file which should be changed and the css class by installing and using Firefox Web Development tools
https://developer.mozilla.org/son/docs/Tools or Firebug Lite for Google Chrome https://getfirebug.com/releases/lite/chrome/
Here you can find some info of using firebug tool:
http://blog.astemplates.com/firebug-tutorial/#more-402
Regards, AS Team.
View History
Our website works very good with your template. We updated Joomla lately to v3.6.6 and the Slider is not working anymore. Maybe we change something that we shouldn't be. It just has a circular icon keeps turning. Would you please help us out? We are a non-profit organization and would really appreciate your help to get our website going again.
Thanks very much,
Ken
We are sorry, your license for our support is expired, you may extend it from your AS account.
Regards, AS Team.
View History
I just extended the license.
Thanks,
Ken
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
How is it going? Could you get the info I posted in the Special Info Area? Please let me know if more info are needed. Everyone here is anxiously hoping to see your fixing it.
Thanks,
Ken
The slider is set to show articles from the Slider category, ll articles under the Slider category is unpublished, please check and publish at lease on article, after publishing you will need to clear your website cache:
https://help.joomla.org/proxy?keyref=Help36:Site_Maintenance_Clear_Cache&lang=en
Regards, AS Team.
View History
Would you please show us which articles are unpublished and we'll follow your steps as instructed. Really appreciate your helps.
Thanks,
Ken
All these articles you can find under the "Slider" category, for more info please see Joomla documentation here:
https://help.joomla.org/proxy?keyref=Help39:Content_Article_Manager&lang=en
Regards, AS Team.
View History
It shows on everypage, even though it is set to only show on the homepage. How do I fix this?
http://www.lahmedia.com/draft/index.php
We can see 2 pages only on your website, these pages are completely different.
Our suggestion is to install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info: https://www.astemplates.com/joomla-template-documentation/224-002061
Regards, AS Team.
View History
Sorry for asking the wrong "Slider". It should be the "Masonry Slider" where user can click on the images and access their contents. Please help!
Thanks,
Ken
View History
How's our "Masonry Slider" doing now? This is the most valuable feature of the template and we really hope that your Team could get it working again for us soon. Our website needs the "Masonry Slider" for readers accessing the class details.
Thanks,
Ken
You do not have it on your home page, it should be installed an configured. If you interested you may ask for our installation services here: https://www.astemplates.com/services
Or you can install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
https://www.astemplates.com/joomla-template-documentation/224-002061
Regards, AS Team.
View History
Thanks for helping us. We had your template working for a long time (since we purchase the template few years ago) and your "Masonry Slider" was working perfectly on our website. The "Masonry Slider" disappeared after we updated Joomla to 3.6 and we could not figure out how to make the "Masonry Slider" reappear again. Through Administrator, you could see that we really did have the "Masonry Slider" working before and all the setup are still there. Could you please resolve this missing link for us?
Thanks very much,
Ken
You may ask for our installation and configuration services here:
https://www.astemplates.com/services
Regards, AS Team.
View History
Thanks very much,
Ken