Hello,
I've purchased new license, downloaded actual template, installed it, and then I updated all components. But I cannot update the core joomla - the version which came with the template is Joomla 3.8.8, and it should be updated to 3.9.23, but when I click to "Update" in joomla-back-end the white screen shows and nothing is happening. My PHP version is 7.3.25.
Can you pls help me to update joomla?
Regards
agethemes
POSTED: 2020-12-28
Hello KOKOLOKOKOLO,
Could you please send me your site URL, admin login, so I can help.
agethemes
POSTED: 2020-12-29
Hello KOKOLOKOKOLO,
I got your website.
I enabled error report, you got error message during update Joomla
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 12425056 bytes) in /home/odrazi/public_html/test2-mirio-design/libraries/src/Http/Transport/CurlTransport.php on line 271
You've exhausted the allowed memory for Joomla website
Get an access to all 211 items designed and developed by Age Themes team plus all the future items
which will be released over the course of your club subscription.
Price starting from $51.75
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When you try to edit something or make a checkout --> HTTP 500
www.aunefantaisiepres.be/index.php?option=com_hikashop
by example : http://www.aunefantaisiepres.be/index.php?option=com_hikashop&ctrl=checkout&Itemid=555
The debug mode is active
Please download .ZIP file at https://www.hikashop.com/extensions/hikashop-starter.html
and install it via Admin > Extension > Manager > Install, and recheck.
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We are sorry, the license for downloading your item is expired, you may extend it from your AS account.
Regards, AS Team.
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I've purchased new license, downloaded actual template, installed it, and then I updated all components. But I cannot update the core joomla - the version which came with the template is Joomla 3.8.8, and it should be updated to 3.9.23, but when I click to "Update" in joomla-back-end the white screen shows and nothing is happening. My PHP version is 7.3.25.
Can you pls help me to update joomla?
Regards
Could you please send me your site URL, admin login, so I can help.
I got your website.
I enabled error report, you got error message during update Joomla
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 12425056 bytes) in /home/odrazi/public_html/test2-mirio-design/libraries/src/Http/Transport/CurlTransport.php on line 271
You've exhausted the allowed memory for Joomla website
https://forum.joomla.org/viewtopic.php?t=957673
You can contact hosting provider and ask to increase memory, or just do this update via php.ini if you control it https://stackoverflow.com/questions/415801/allowed-memory-size-of-33554432-bytes-exhausted-tried-to-allocate-43148176-byte
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I put following line in my .user.ini file (put this file in the joomla-root directory) and I was then able to update joomla:
memory_limit = 128M
Best regards!
Glad your issue has been solved!